The techno-experiential turn in tourism marketing: A 30-year scientometric review (1990–2023)
Source abstract
Abstract
This study presents a 30-year scientometric review (1990–2023) examining how digital technologies, including virtual reality/augmented reality, artificial intelligence, smart tourism, and the metaverse, have progressively converged with experience-centered research in tourism marketing. Using Web of Science data and CiteSpace visualizations, the analysis indicates no abrupt conceptual shift, but rather a gradual realignment between technological and experiential constructs. Keyword co-occurrence, co-citation structures, and temporal bursts indicate increasing integration of immersion, personalization, engagement, memory, and virtual identity within technology-oriented research. These patterns culminate in a techno-experiential perspective, conceptualized as the Techno-Experiential Perspective in Tourism Marketing framework, which views technology as an experiential infrastructure shaping anticipatory, in situ, and post-experience processes.
Source: crossref · Quality: baseline
Research context
OpenAlex topics: Virtual Reality Applications and Impacts · Digital Marketing and Social Media · AI in Service Interactions
SciVX discovery tags are terminology-based. OpenAlex topics are source-provided classifications.
Affiliations
School of Automotive Business, Hubei University of Automotive Technology 1 , Shiyan, Hubei 442000,
Young Researchers and Elite Club, Tabriz Branch, Islamic Azad University 2 , Tabriz,
Funding
Hubei University of Automotive Technology
References (53)
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