Unraveling COVID-19’s Impact on Raw Material Supply Chains and Production in the Turkish Pipe Industry: A Critical ANOVA and Advanced MCDM Evaluation

This paper analyzes the impact of COVID-19 on the supply chain and production, investigating countermeasures for industrial recovery. In particular, the study examines how COVID-19 has affected the raw material supply chain, production, and outages on a real case study, that is, Turkey’s Glass-Reinforced Plastic (GRP) pipe industry. Using two- and three-way analysis of variance (ANOVA), significant negative impacts on the raw material supply chain are identified with 95% confidence. To enhance decision-making, the fuzzy q-rung orthopair set (FQROPS) and entropy-based multi-criteria decision-making (MCDM) methods are integrated in the baseline method. Specifically, ANOVA-identified factors, such as cost, supply continuity, production capacity, and risk level, are used as criteria in the MCDM analysis. Entropy determined criteria weights and FQROPS evaluate alternatives based on their proximity to the ideal solution. Findings show that significant disruptions occurred due to the pandemic. In addition, the MCDM analysis reveals that pre-pandemic conditions for key materials, such as fiberglass and resin, were significantly more favorable in terms of cost, supply continuity, production capacity, and risk levels. This integrated approach provides strategic insights for managing supply chains and production in the GRP pipe industry during and after pandemic events.