Implementation and Assessment of ‘Dr. LINK’ Platform: A Remote Collaborative Care Platform for Trauma and Hyperbaric Oxygen Therapy in Underserved Areas

Background/Objective: Healthcare accessibility remains a critical challenge in medically underserved regions, particularly for specialized care such as trauma treatment and hyperbaric oxygen therapy (HBOT). This study aims to develop and empirically evaluate the Dr. LINK platform, a remote collaborative care system designed to bridge healthcare gaps in geographically isolated or resource-limited areas through real-time interdisciplinary medical collaboration. Methods: Dr. LINK platform employs a SaaS-based infrastructure with Zero Trust security architecture, supporting structured data exchange, automated notifications, and dynamic consultation transfer. Patients completed a modified Telehealth Usability Questionnaire on a 7-point Likert scale, evaluating usefulness, ease of use, interface quality, interaction quality, reliability, and overall satisfaction. Results: Dr. LINK successfully facilitated real-time collaborative consultations for emergency medicine and HBOT, supporting multiple concurrent consultations while maintaining data security and system performance. Overall usability scores were high (mean 6.71–6.83/7), with HBOT patients consistently reporting higher satisfaction across all domains. The platform enabled timely, structured, and coordinated care, reducing unnecessary patient transfers and enhancing multidisciplinary decision-making. Conclusions: Dr. LINK represents a significant advancement in addressing healthcare disparities by enabling structured, secure, and scalable remote collaborative care. The platform effectively overcomes geographic and infrastructural barriers, providing a practical framework for future telemedicine implementations in specialized care domains. Continued refinement and evaluation will be essential to fully realize its potential in transforming healthcare delivery models toward greater equity and accessibility.