Section Recommendation of Online Medical Platform Based on Keyword Expansion with Self-Adaptive-Attention-Prompt-BERT-RCNN Modeling

Background: Implementing automatic classification of short texts in online healthcare platforms is crucial to increase the efficiency of their services and improve the user experience. A short text classification method combining the keyword expansion technique and a deep learning model is constructed to solve the problems of feature sparsity and semantic ambiguity in short text classification. Methods: First, we use web crawlers to obtain patient data from the online medical platform “Good Doctor”; then, we use TF-IWF to weight the keyword importance and Word2vec to calculate the keyword similarity to expand the short text features; and then we integrate the cue learning and deep learning models to construct a self-adaptive attention model to solve the problem of sparse features and unclear semantics in short text classification in the adaptive-attention-Prompt-BERT-RCNN model to realize effective classification of medical short texts. Results: Empirical studies show that the classification effect after keyword expansion is significantly higher than that before expansion, the accuracy of the model in classifying medical short texts after expansion is as high as 97.84%, and the model performs well in different categories of medical short texts. Conclusions: The short text expansion methods of TF-IWF and Word2vec make up for the shortcomings of not taking into account the keyword rarity and the contextual information of the subwords, and the model can achieve effective classification of medical short texts by combining them. The model further improves the classification accuracy of short text by integrating Prompt’s bootstrapping, self-adaptive attention’s keyword weight weighting, BERT’s deep semantic understanding, and RCNN’s region awareness and feature extraction; however, the model’s accuracy in individual topics still needs to be improved. The results show that the recommender system can effectively improve the efficiency of patient consultation and support the development of online healthcare.