Interdisciplinary Service Design Approach to Promote Sustainable Solutions in Social Complexity: Case Study on Korean Elderly Residential Stability during COVID-19
Source abstract
Abstract
This study introduces Action Research to present a service program through an interdisciplinary service design approach for promoting the residential stability of elderly people. We extracted design elements (1) “things to do” and (2) “community” and “strategies”, and then made a design framework. According to the framework, we developed a service design program, named “Small Daily Life: “Small Daily Life Tasks”, which provided opportunities to share the elderly people’s daily life via online videos “Small Meeting”, which helped develop a network of relationships outside the home by informing neighbors regarding elderly people’s know-how, and “Small Sharing”, which delivers the results of previous activities to those who need help in the community. Finally, we describe our reflective case study on the presented service program and examine the relationship between social infrastructure and design and their respective roles. This study will expand service design methodologies as presented research procedures, generalized frameworks, and conceptual models that can be referenced in multidisciplinary collaborations.
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Research context
OpenAlex topics: Technology Use by Older Adults
SciVX discovery tags are terminology-based. OpenAlex topics are source-provided classifications.
Affiliations
Department of Human Environment and Design/Human Life Innovation Design, Yonsei University, Seoul 03722, Korea
Department of Child and Family Studies/Human Life Innovation Design, Yonsei University, Seoul 03722, Korea
Division of Culture & Design Management, Underwood International College, Yonsei University, Seoul 03722, Korea
References (24)
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