Enhancing Security in Airline Ticket Transactions: A Comparative Study of SVM and LightGBM

Fraudulent online payment operations represent a persistent challenge in digital commerce, particularly in sectors like air travel, where credit and debit card payments dominate. This study presents a novel fraud detection framework tailored to airline ticket purchases, combining a synthetic dataset generator with a modular, customizable feature engineering process. These are two machine learning models—support vector machines (SVMs) and the light gradient boosting machine (LightGBM)—for real-time fraud detection. A synthetic dataset was generated, including a rich set of engineered features reflecting realistic user, transaction, and flight-related attributes. While both models were evaluated using classification-evaluation metrics, LightGBM outperformed SVMs in terms of overall performance with an accuracy of 94.2% and a recall of 71.3% for fraudulent cases. The main contribution of this study is the design of a reusable, customizable feature engineering framework for fraud detection in the airline sector, along with the development of a lightweight, adaptable fraud detection system for merchants, especially small and medium-sized enterprises. These findings support the use of advanced machine learning methods to enhance security in digital airline transactions.