Multiview Fusion Using Transformer Model for Recommender Systems: Integrating the Utility Matrix and Textual Sources

Recommender systems are challenged with providing accurate recommendations that meet the diverse preferences of users. The main information sources for these systems are the utility matrix and textual sources, such as item descriptions, users’ reviews, and users’ profiles. Incorporating diverse sources of information is a reasonable approach to improving recommendation accuracy. However, most studies primarily use the utility matrix, and when they use textual sources they do not integrate them with the utility matrix. This is due to the risk of combined information causing noise and reducing the effectiveness of good sources. To overcome this challenge, in this study we propose a novel method that utilizes the Transformer Model, a deep learning model that efficiently integrates textual and utility matrix information. The study suggests feature extraction techniques suitable for each information source and an effective integration method in the Transformer model. The experimental results indicate that the proposed model significantly improves recommendation accuracy compared to the baseline model (MLP) for the Mean Absolute Error (MAE) metric, with a reduction range of 10.79% to 31.03% for the Amazon sub-datasets. Furthermore, when compared to SVD, which is known as one of the most efficient models for recommender systems, the proposed model shows a decrease in the MAE metric by a range of 34.82% to 56.17% for the Amazon sub-datasets. Our proposed model also outperforms the graph-based model with an increase of up to 108% in Precision, a decrease of up to 65.37% in MAE, and a decrease of up to 59.24% in RMSE. Additionally, experimental results on the Movielens and Amazon datasets also demonstrate that our proposed model, which combines information from the utility matrix and textual sources, yields better results compared to using only information from the utility matrix.