Dialogue at the Edge of Fatigue: Personalized Voice Assistant Strategies in Intelligent Driving Systems

With the rapid development of intelligent transportation systems, voice assistants are increasingly integrated into driving environments, providing an effective means to mitigate the risks of fatigued driving. This study explored drivers’ interaction preferences with voice assistants under different fatigue states and proposed a fatigue-state-based dialogue-awakening mechanism. Using Grounded Theory and the Stimulus–Organism–Response (SOR) framework, in-depth interviews were conducted with 25 drivers from diverse occupational backgrounds. To validate the qualitative findings, a driving simulation experiment was carried out to examine the effects of different voice interaction styles on driver fatigue arousal across various fatigue levels. Results indicated that heavily fatigued drivers preferred highly stimulating and interactive voice communication; mildly fatigued drivers tended toward gentle and socially supportive dialogue; while drivers in a non-fatigued state preferred minimal voice interference, activating voice assistance only when necessary. Significant occupational differences were also observed: long-haul truck drivers emphasized practicality and safety in voice assistants, taxi drivers favored voice interactions combining navigation and social content, and private car owners preferred personalized and emotional support. This study enriches the theoretical understanding of fatigue-sensitive voice interactions and provides practical guidance for the adaptive design of intelligent voice assistants, promoting their application in driving safety.