New Hybrid Techniques for Business Recommender Systems
Source abstract
Abstract
Besides the typical applications of recommender systems in B2C scenarios such as movie or shopping platforms, there is a rising interest in transforming the human-driven advice provided, e.g., in consultancy via the use of recommender systems. We explore the special characteristics of such knowledge-based B2B services and propose a process that allows incorporating recommender systems into them. We suggest and compare several recommender techniques that allow incorporating the necessary contextual knowledge (e.g., company demographics). These techniques are evaluated in isolation on a test set of business intelligence consultancy cases. We then identify the respective strengths of the different techniques and propose a new hybridisation strategy to combine these strengths. Our results show that the hybridisation leads to substantial performance improvement over the individual methods.
Source: crossref · Quality: baseline
Research context
OpenAlex topics: Recommender Systems and Techniques · Advanced Bandit Algorithms Research · Video Analysis and Summarization
SciVX discovery tags are terminology-based. OpenAlex topics are source-provided classifications.
Affiliations
Intelligent Information Systems Research Group, FHNW University of Applied Sciences and Arts Northwestern Switzerland, Riggenbachstrasse 16, 4600 Olten, Switzerland
Funding
Innosuisse-Swiss Innovation Agency
References (56)
Show source-provided references
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