journal article·2023-03-24Open access

Business Intelligence Adoption for Small and Medium Enterprises: Conceptual Framework

Ibrahim Abdusalam Abubaker Alsibhawi, Jamaiah Binti Yahaya, Hazura Binti Mohamed

Applied Sciences· Volume 13· Issue 7

Abstract

All businesses have many issues, especially small and medium enterprises trying to survive with traditional technology. Therefore, enterprises need to adopt business intelligence by using the management of information technology systems to overcome the issues. This study proposes a conceptual framework that identifies the potential factors that influence the adoption of business intelligence systems in the SME industry in Libya. Therefore, this study was established based on two main theories: the technology acceptance model (TAM) and the unified theory of adopting and using technology (UTAUT). In line with the previous studies that investigated this type of influence, this study recommended a conceptual framework containing several factors: change management, knowledge sharing, information quality, IT project management, the perceived usefulness of a BIS, and the perceived ease of adoption of a BIS. This study did not consider the environmental factors’ effect on adopting a BIS (business intelligence system); this is due to the different characteristics of each small and medium enterprise in terms of the sector or industry type.
Source: crossref · Quality: baseline

Research context

OpenAlex topics: Big Data and Business Intelligence · Technology Adoption and User Behaviour · Information Technology Governance and Strategy

SciVX discovery tags are terminology-based. OpenAlex topics are source-provided classifications.

Affiliations

Research Centre for Software Technology and Management, Faculty of Information Science and Technology, Universiti Kebangsaan Malaysia, Bangi 43600, Selangor, Malaysia

Funding

Malaysian Fundamental Research Grant Scheme (FRGS)

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