journal article·2021-12-02Open access

Digital Twin-Enabled Decision Support Services in Industrial Ecosystems

Jürg Meierhofer, Lukas Schweiger, Jinzhi Lu, Simon Züst, Shaun West, Oliver Stoll, Dimitris Kiritsis

Applied Sciences· Volume 11· Issue 23

Abstract

The goal of this paper is to further elaborate a new concept for value creation by decision support services in industrial service ecosystems using digital twins and to apply it to an extended case study. The aim of the original model was to design and integrate an architecture of digital twins derived from business needs that leveraged the potential of the synergies in the ecosystem. The conceptual framework presented in this paper extends the semantic ontology model for integrating the digital twins. For the original model, technical modeling approaches were developed and integrated into an ecosystem perspective based on a modeling of the ecosystem and the actors’ decision jobs. In a service ecosystem comprising several enterprises and a multitude of actors, decision making is based on the interlinkage of the digital twins of the equipment and the processes, which is achieved by the semantic ontology model further elaborated in this paper. The implementation of the digital twin architecture is shown in the example of a manufacturing SME (small and medium-sized enterprise) case that was introduced in. The mixed semantic modeling and model-based systems engineering for this implementation is discussed in further detail in this paper. The findings of this detailed study provide a theoretical concept for implementing digital twins on the level of service ecosystems and integrating digital twins based on a unified ontology. This provides a practical blueprint to companies for developing digital twin based services in their own operations and beyond in their ecosystem.
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Research context

OpenAlex topics: Digital Transformation in Industry · Service and Product Innovation · Big Data and Business Intelligence

SciVX discovery tags are terminology-based. OpenAlex topics are source-provided classifications.

Affiliations

School of Engineering, ZHAW Zurich University of Applied Sciences, 8400 Winterthur, Switzerland

ICT4SM Lab, École Polytechnique Fédérale de Lausanne, 1020 Lausanne, Switzerland

Department of Engineering and Architecture, HSLU Lucerne University of Applied Sciences and Arts, 6048 Horw, Switzerland

Funding

Innosuisse

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